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Potential Product Safety Issue
Select 80% Gas Furnace Heat Exchanger
A recent furnace returned on a product report revealed an incomplete crimp between the leaving end of the heat exchanger tube and the vestibule panel. Our investigation revealed one heat exchanger crimping machine was involved with this problem. Therefore, the problem was restricted to one machine; we have limited this alert to 17 B cabinet width, and 21 C cabinet width, 80% efficiency, tubular heat exchanger furnaces only, produced in Wichita during May, June and July 2001 (WFKM,WGKM serial prefix). We are in the process of inspecting 100% of these products to verify the crimping process.
YORK has reported this issue to the U.S. Consumer Product Safety Commission.
A MANDATORY INSPECTION OF ALL INSTALLED FURNACES WITHIN THE AFFECTED MODEL & SERIAL NUMBER RANGE OF UNITS, IS ALSO REQUIRED. Dealers who have received furnaces within the affected serial range are being notified via certified mailings, the affected serial numbers and recipients are being determined. If the crimp is defective, the furnace must be replaced and returned to the factory.
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MODEL NUMBER
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SERIAL NUMBER RANGES
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WGKM007655-WGKM007659
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WGKM007661-WGKM007709
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WGKM012457-WGKM012506
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WGKM018664-WGKM018668
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WFKM032108-WFKM032157
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WGKM012322-WGKM012406
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MODEL NUMBER
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SERIAL NUMBER RANGES
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WGKM018739-WGKM018913
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WGKM030726-WGKM030923
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WGKM007605-WGKM007619
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WGKM007710-WGKM007739
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WFKM032033-WFKM032107
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WGKM018466-WGKM018663
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MODEL NUMBER
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SERIAL NUMBER RANGES
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WGKM007620-WGKM007629
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WGKM012105-WGKM012321
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WFKM020241-WFKM020290
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WFKM020366-WFKM020415
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WGKM012000-WGKM012104
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WFKM031824-WFKM031872
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WGKM030646-WGKM030722
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MODEL NUMBER
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SERIAL NUMBER RANGES
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WFKM003129-WFKM014912
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WFKM016427-WFKM016526
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WFKM02091-WFKM020365
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WFKM003055-WFKM003128
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WFKM020416-WFKM020465
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WFKM031608-WFKM031822
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WFKM031458-WFKM031607
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WFKM031873-WFKM032032
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WFKM047734-WFKM047783
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WFKM063106-WFKM063195
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WFKM056001-WFKM056450
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WFKM047784-WFKM054043
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WGKM018256-WGKM018455
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WFKM020141-WFKM020240
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WGKM018669-WGKM018738
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WFKM068950-WFKM069349
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WFKM063721-WFKM064395
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WGKM031478-WGKM031877
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WGKM007550-WGKM007654
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WGKM009491-WGKM009852
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WGKM009291-WGKM009490
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WGKM022174-WGKM022308
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WGKM022833-WGKM023051
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WGKM022319-WGKM022831
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Please contact your installing Heating & Air Conditioning contractor, or York.
Call toll FREE 1/877-874-7378, Option 2 for Consumer Relations.
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